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Shipping

Does Welexcare.com deliver internationally?
Yes. We deliver internationally/worldwide. While placing your order, the shipping rate calculator will automatically show the shipping fee applied to your selection before completing the order on the site. 

How is shipping rate calculated for my international order?
We offer simple and transparent order value based shipping across globe. Here are basic rate slabs for your reference: 

When your order value Standard Shipping
Single product (1 pack) $12
Order above $ 62 Free shipping

Why do you not offer free shipping options for International customers?
We just want to be fair! Most of the online stores which ship internationally from India include the shipping fee in the product price and keep product prices very high to cover shipping costs... so customer may see a 'free shipping' badge but actually pays a much higher shipping charge which is irrationally calculated.We charge shipping on actual value of the order which we think is a fair and ethical way.

 

How long does it take to ship a product internationally?
Once the payment is confirmed, we dispatch products within 24 hours and share tracking details with you.

What are available modes of payments?
You can pay for your orders through Paypal or direct bank/wire transfer to our bank account. All on-line payments are secured.

How can I track my order?
After we have shipped your order you'll receive a tracking number
which can be tracked here.

Can I return, cancel or exchange my order?
If we've not shipped your order yet you can make as many alterations possible. But once we have shipped your order for a destination other than India, it is not possible to exchange/cancel/return the parcel. So would request you to double check before you give us a go ahead. 

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support@welexcare.com

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Mon - Sat / 09:00 - 18:00

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